Privacy Policy

Updated: 01/01/2021

Basics of Music, LLC (collectively “Basics of Music,”, "Basics", “we,” or “us”), values your trust and takes your privacy and security online very seriously. This privacy policy (the “Policy”) describes our privacy and data collection practices (the “Practices”) and contains important information about the choices available to you when you interact with us through our webpages and app owned and operated by us (each a “Site” and collectively the “Sites”) that link to this Policy.

We only collect personally identifying information necessary for our Sites to function, this is typically limited to a name and email address used only to check the status of an Access Pass. Student scores are only accessible to the student, their instructor, and site administrators (for diagnostic purposes only).

If you are a student, this Policy also applies to information (“Student Data”) we collect in order for our tools to work, such as scores for grade passback from any of our online platforms, tools or systems, to a Learning Management System (LMS). Examples of Student Data may include names, campus email addresses, and learning outcomes such as assignment results. We use Student Data in compliance with all applicable privacy and data protection laws, including the Family and Educational Rights Privacy Act (FERPA). We never use personally identifying information in School Data for targeted, or any other type of advertising. Please review the School Data Privacy section of this Policy for more information about our treatment of Student Data and contact your school for details about its use of your personal information.

When you make purchases on or through our Sites, you provide certain transactional information to us and to third parties such as transaction processors and financial institutions. We use the information you provide in this connection primarily for the purpose of processing the transaction, but we may also use it for other lawful purposes including creating and managing your account, and verifying the status of an Access Pass. Where other third parties, such as vendors who supply our software or perform web hosting and other services for the Sites, have access to your personally identifying information, they may not use such information for any purpose other than to provide services in connection with the Sites, unless they receive express permission from you.

Basics of Misic takes reasonable steps, and has reasonable organizational, physical, technical and administrative measures in place, to secure your Personally Identifying Information, but no data storage or transmission system can be guaranteed to be 100% secure. Please contact us immediately if you have reason to believe or suspect that your interaction with any of the Sites is no longer secure.

You may request that we DELETE Personally Identifying Information we collected from you. Note that we will honor your deletion request with respect to Personally Identifying Information except to the extent that such information falls within one of the permitted exemptions under the CCPA. For example, we will not delete Personally Identifying Information that we need to retain for our business records or for fraud prevention or legal compliance. To Make A Request For Deletion, simply email us at

We take seriously the privacy of enrolled students (each a “Student” and collectively “Students”) who interact with our Sites in connection with the services we provide to universities, colleges and schools (each a “School” and collectively “Schools”) including Students who use our products or services as part of a School course adoption. We do not use Students’ Personally Identifying Information for any marketing or advertising purposes. We do not rent or sell customer lists that include Students’ Personally Identifying Information. We may also share Students’ information, including Personally Identifying Information, to Schools and their third-party service providers such as those who provide learning management system (“LMS”) integration for purposes of supporting Students’ use of the products and services we offer. Student information received by us from third parties will be held by us in accordance with this Policy, but the actions of Schools and third parties with respect to Student information are governed by such parties’ own privacy policies, for which we are not responsible. Where we provide services to a School, including by making our publications and other products available for course adoption, we may share Student data (primarily test/assignment scores) and information with authorized faculty, administrators and other School officials in connection with our provision of services to the School and to permit instructors and other authorized School personnel to review Student work, monitor progress and otherwise support instruction. Please contact your School directly if you have any questions about the School’s LMS or its policies in connection with the restrictions on disclosure of Student information pursuant to the Family Education Rights and Privacy Act (“FERPA”).

To get in touch, please email